It's been almost 90 days since I contacted my loan officer, signed a stack of paperwork to refinance my mortgage, and endured a hard inquiry on my credit report. We "locked in" a great rate, but it's been so long that the rates are back where they were before the refi process. The officer did say they were backed up with requests, but she never mentioned that I could lose my refi altogether. I just got an email saying that there's no guarantee that I could get my refinance completed before our contract expires. Well, if that's the case, what good was locking in my rate? My credit took a hit for nothing! If this lapses, I'll only be hurt by this process even though I did everything right. Can I do anything about this?